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Surgery News

April 2024

Communication newsletter from Purton & Green Gable Surgeries.

From The Practice Manager.                 

Did you know….?

  • We offer over 600 GP appointments each week, that’s more than 30,000 each year.
  • 300 nurse appointments are booked each week, over 15,000 a year, plus 4,000 flu vaccines.
  • Over 150 blood test appointments each week, more than 7,500 a year.
  • Our practice pharmacists communicate with over 200 patients each week, that’s over 10,000 each year.
  • We complete 30 home visits each week, over 1,500 each year.
  • Our reception team take over 1,200 calls per week, equating to over 60,000 calls a year.
  • The reception team also make over 150 calls a week to patients, almost 8,000 a year, and deal with an additional 1,000 patient queries each week at the reception desk, which is over 50,000 a year.
  • The team process over 1,000 clinical and hospital letters each week, over 50,000 each year. That’s saving the letters to patients’ records, adding diagnosis notes, reviewing any GP actions, amending medication, and arranging follow-ups.
  • We process 1,000 prescriptions requests each week, that’s checking medication is appropriate and due, managing any queries, loading on to the patients’ clinical record, then sending to a GP to check, sign and send to the patients’ nominated pharmacy.
  • The team process over 50 medical tasks each day, over 13,000 per year. Which communicates with patients the tasks sent from clinicians such as GPs, district nurses, Prospect nurses, community physio, dietitians, podiatry etc.
  • GPs review and action 500 blood test, x-ray and ultrasound results each week.
  • Each week we make over 150 hospital referrals, nearly 8,000 a year this involves the GPs dictating a referral, our secretaries typing and completing proformas, sending via the NHS referral system and liaising with the hospital departments over queries.
  • Our GPs and practice pharmacists complete over 4,000 medication reviews each year.
  • We allocate 16 GP hours each week, over 800 hours a year undertaking ward rounds at our local care homes to support them in looking after their residents.

 

                                        


Published on 3rd May 2024